Customer Support Ratings: All-Time LOWEST
Just when I thought Comcast was the worst company on the planet, I stumbled upon this diamond in the rough. It’s true, little old CableVision was rated higher than goliath Comcast.
“As consumers’ happiness with cable and satellite TV rose as a whole, the nation’s largest cable TV operator lost ground, according to the University of Michigan’s American Customer Satisfaction Index. The index has tracked the group since 2001.
Comcast lagged behind smaller operators such as Cablevision Systems Corp. and RCN Corp., which as a group topped the customer satisfaction ratings for the first time ever.
Comcast, whose service so infuriated a Virginia grandmother she took a hammer to a local Comcast office, tied with struggling Charter Communications for last place.
Comcast rated 54 out of a perfect 100 for customer satisfaction.”
And you thought this website was a joke.
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