Tech Status Quo

Page Rank

As the coffee dripped and the frying pan started to heat up - getting ready for a plethora of eggs - I decided to flip the tube on and see what was happening in the world.  I grabbed the remote and hit power, only to see a new Comcast feature, an endless war between white and black dots.

I thought to myself, “What a wonderful feature, Comcast really has outdone themselves this time!”.  After this wonderful thought, a myriad of invectives poured from my mouth as I reached for my phone (Not Comcast Phone - important for later in the story).  I know the number by heart after having Comcast for so long, 1-800-COMCAST, and quickly tap ‘0′ four times to skip all of the computerized mumbo-jumbo bullshit.  After 15 minutes of explaining why my television not working is actually a bad thing, the Comcast representative licentiously agreed to have a technician scheduled for the following day.  Marvelous.

Great start to the day, but not the best part.  That came later, after work, when the mail arrived.  What a pleasure - a bill from Comcast!  What is this, charged for the whole month?!  I think not.  After another phone call to Comcast, I was sitting pretty on a $75 credit.  Point out their flaws and threaten to switch to AT&T; the Comcast reps are practically drooling to give account credits.

The point is: If you are having/had a problem with Comcast’s service, call them and bitch until they credit you - then share your success story!

Suggestion of the day: Switch to AT&T or Verizon - at least for internet.

Tag this at Technorati: comcast, not paying Comcast this month